Thursday, April 22, 2010

FAQ

FAQ

1. Delivery time (US) (Nail Polish Spree)

The general estimated delivery time is as follows:
  • U.S domestic shipping time (Average: 5-7 business days)
  • International shipping time (4-6 business days)
  • Local shipping time (1-2 business days)
Expect your delivery to reach in between 12 - 14 days after orders are made

Delivery time (Taiwan) (Clothes Spree)

The general estimated delivery time is as follows:
If the status shows
  • Not in stock yet (2-3 weeks)
  • In stock/Limited stock (1-2 weeks)
  • Local shipping time (1-2 business days)
Expect your delivery to reach in between 3-4 weeks for [not in stock yet] products or 2-3 weeks for [In stock/Limited stock] products after orders are made


2. Spree closure and opening

  • Spree batches will close once the minimum cap amount is reached.
  • Same spree will open and all orders will join the next batch
  • Orders are taken at anytime before the stated closure date =)

3. Exchange rates

Please note that:
  • Exchange rates are set according to credit card company rates.
  • Rates used are slightly higher to buffer for fluctuations in the currency exchange rates.
  • Rates will be adjusted periodically

4. Collection Method

Please note that we only provide postage collection for all sprees and instock items.

5. Shop in 3 easy steps! (For Taiwan Clothes Spree)


Step 1:
Click to go to selected spree shop listed below to shop for clothes/accessories/apparel.


Links:
  • OB Design
  •  (Standard Size Clothes)(Taiwan Spree)
Verify that our calculation is correct and make payment via internet banking or atm transfer. Once payment made, pretty clothes will be heading your way soon!

Remember to take down necessary information such as item code, size, colour, picture and link of product which you intend to buy.



Step 2:
Email to x3ASweetAffair@gmail.com with your contact, product information (recorded in step 1) and your mode of collection of your order (either meet up or through singpost).
Upon receiving your order, we will calculate the total payment of your order and inform you through email.



Step 3:
Verify that our calculation is correct and make payment via internet banking or atm transfer. Once payment made, pretty clothes will be heading your way soon!



*For a more detailed explanation, please email us your doubts. =)

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