Purchase Procedures(TAIWAN)

Step (1) Order Format

Email your orders using Microsoft Word(.doc) to x3asweetaffair@gmail.com, with the spree name as the subject, in the following format (Please do not leave anything blank):

Part 1: Particulars

*Name:
*Contact no.:
*Email:
*Collection mode: Meet Up (Location) or Postage?

*Part 2: Item Details

- Item code: [Eg: A5408-1-30 - Please locate the yellow box near the bottom of the website for the item code. Each colour and size has its unique item code]
- Item URL:
- Quantity:
- Price in NTD:
- Image (Copy and paste a picture of your item)

You will receive an acknowledgement email with the detailed breakdown of cost for you to check your orders. If everything is in order, kindly proceed for full payment.

Step (2) Payment

DBS/ POSB Savings

- Via internet banking/ATM transfer/cash deposit .

- Payments have to be made by 23:59pm on the day that the spree closes as orders will be sent to the supplier the following day.

- Kindly email us once you have made the payment. Please do not notify us through sms or calls. An acknowledgement email will be sent once we receive the payment.

Step (3) Collection

1. Meet up at any of the following MRT stations: City Hall, Clementi, Boon Lay, Eunos, Kembangan, Paya Lebar, MacPherson, Bedok & Tampines.

2. Normal or Registered Post

Contact x3 A Sweet Affair

Please email us at:

x3asweetaffair@gmail.com

We will reply within 48 hours. However, we will not reply on Public Holidays.

Please email us again if we did not respond after 48 hours.

Take Note:
(1) We will not respond to email pertaining to shipment update as it will be posted on the website.
(2) We do not entertain to phone enquiries.

Thank you!